Multifamily

Lease more, connect faster & retain residents longer

SalesMail helps multifamily leasing teams stand out from the competition, convert more tours, and retain residents longer through the power of authentic, personalized video.

Whether you’re nurturing leads, confirming tours, or keeping residents engaged, SalesMail makes it effortless to connect and close.

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Seth Ives
Leasing representative Rose Associates
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Who uses SalesMail  in multifamily

SalesMail is built for the teams that bring communities to life:

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Leasing agents

Sending friendly, face-to-face follow-ups that convert tours into leases

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Property managers

Building stronger connections with residents and prospects

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Operations leaders

Driving engagement and consistency across portfolios

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Maintenance & resident experience

Teams using video for updates, thank-yous, and retention

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Chaise Cook - Martin

Leasing manager
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What they use it for

  • Tour confirmations & follow-ups: Send a warm, personalized video after every showing
  • Lead outreach: Stand out in crowded inboxes and get faster replies
  • Resident events & announcemens: Invite, remind, and celebrate with video messages that feel personal
  • Maintenance updates: Reassure residents with quick, personal updates they can see and trust
  • Renewal reminders: Strengthen loyalty and retention with authentic communication

Proven results in multifamily

Leasing teams using personalized video see measurable impact across the entire funnel:

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3x

Higher tour conversions

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60%

Fewer tour no-shows

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37%

Increase in lease renewals

Why it works

In a market where every property looks the same online, personal connection is the real differentiator.

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Build trust early

Humanize every touchpoint from inquiry to lease

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Save time

Record and send videos in seconds, right from your phone or CRM

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Gain visibility

See when prospects view, share, and reply

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Integrate seamlessly

Use within your CRM, email, or messaging tools

Integrates with the tools you already use

SalesMail works hand-in-hand with the platforms your team relies on like HubSpot, RealPage, Salesforce, Yardi, and more.

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Real results from real people

See how teams across industries use SalesMail to connect personally, boost response rates, and close deals faster.

“One of my videos turned into a tour which then turned into an application that just got approved! So that is a testament to the effectiveness of this platform. SalesMail has proved itself a powerful ally in the leasing game.”
Seth Ives | SalesMail
Seth Ives
Leasing representative Rose Associates
“Within 45 minutes she picked the unit that fit all her desired needs. Said she felt like she was here for the tour. I got great feedback from this, and it led to a lease.”
Lauren Craven | SalesMail
Lauren Craven
PMIC community manager the Lively Indigo Run Allegiant-Carter management