Frequently Asked Questions
All things senior care, multifamily, real estate, tech sales, recruiting/staffing, home services, and every business that relies on trust and relationship-building to drive business outcomes.
Sales directors, leasing agents, marketing professionals, realtors, recruiters, SDRs, C-level executives, entrepreneurs
SalesMail has a 4.9 App Store rating over 350 reviews.
Yes, SalesMail's AI functionality includes customizable intro text for every video, "AI naming" to automatically categorize videos, and new AI features coming soon.
Users who track their performance typically see an 8.4x ROI multiple.
Build trust quickly with prospects, stand out from competitors, book and convert more tours, retain residents, higher clickthrough rates, stronger conversion metrics, making authentic human connection with prospects and customers
With SalesMail you gain a business partner invested in your success, not just a new product. Our account managers are so tightly integrated with your team, you'll think they work for you (they do).
Other key differentiators include: a library of “lenses” and filters that drive adoption and engagement; ease of use - send a video in three clicks; customizable AI intro text; personal training and support; custom branding included for free; “brand selector” for centralized teams; multi-clip recording; QR code functionality; AI video naming.
You can share SalesMail videos via email, text, CRM, social media, QR code, Teams, Slack, and more.
Yes, SalesMail has a robust desktop portal for recording, sending, and reporting.
Yes, SalesMail smartphone apps are highly-rated and available for both iOS and Android.
Yes, SalesMail is compatible with virtually all CRMs available today.
Yes, SalesMail is compatible with virtually every email marketing platform.
Yes, real-time reporting shows who opens, views, likes, comments, and clicks on your CTAs.
Your SalesMail app and desktop portal has robust analytics and reporting features for both individual users and team leaders. Track opens, views, likes, comments, CTA clicks, and much more.
SalesMail sends push notifications for opens, views, likes, comments, and CTA clicks.
The SalesMail client success team personally trains and onboards users and teams. This differentiates SalesMail from other companies who only offer recorded trainings or digital training materials.
Our client success team provides personal support to all users. Additionally, the SalesMail Help Center is robust, easy to navigate, and available 24/7.
SalesMail use-cases are endless! Popular uses include: response to inquiry, schedule a meeting/tour, video tours, personalized follow-ups, connecting with referral sources, resident communications, nurture messaging, website auto-responders, video testimonials.
Custom branding is included for free. SalesMail will incorporate your logo, colors, and font style.
Yes, SalesMail's “Brand Selector” lets you easily change branding for any video you record. This is ideal for centralized leasing teams who represent multiple communities.
Yes, SalesMail has a comprehensive library of filters and "lenses" including a virtual whiteboard, beauty filter, blurred background, and animated lenses for holidays, birthdays, and much more. Filters and lenses are proven to drive both adoption and engagement.
Yes, you can create a CTA button on every SalesMail. The CTA button links to whatever you like. This is ideal for scheduling (tours, meetings, etc.), connecting on social media, linking to proposals/contracts, and much more. Additionally, you can create your own “CTA Library” for commonly-used CTAs.
Yes, you can upload videos recorded on your phone to send through both the SalesMail mobile app and the desktop portal.
SalesMail is famous for its ease of use. Send a video in three clicks.
Yes, you can record one SalesMail video and use it forever. This is ideal for auto-replies, nurture campaigns, community tours, and much more.
Yes, we help you record “forever videos” that you can use repeatedly as website auto-responders and in nurture campaigns.
SalesMail videos send from your email address, not a third-party address. Sending from your email address improves deliverability.
The first three seconds of your SalesMail video is displayed as a GIF in your recipient’s inbox. This improves open and view rates.
Yes, SalesMail has a “QR Pro” feature that lets users easily link videos to dynamic QR codes.