Build trust faster, book more tours, boost move ins
SalesMail helps senior living sales teams make authentic, personal connections at every stage of the resident journey.
From first inquiry to move-in day, personalized video transforms outreach into engagement and engagement into occupancy.
Who uses SalesMail in senior living
SalesMail is built for the people on the front lines of connection:
Sales directors
Using video to welcome new inquiries and secure tours
Executive directors
Nurturing relationships with prospects and families
Regional VPs
Driving consistency and performance across communities
Marketing teams
Amplifying brand warmth across campaigns and events
What they use it for
- Welcome messages: Introduce yourself and your community with warmth that text can’t match
- Tour confirmations & follow-ups: Personalize every touchpoint to reduce cancellations and drive move-ins
- Event invitations & thank-yous: Turn outreach into relationship-building
- Resident & family engagement: keep families connected and reassured with personal video updates
- Recruiting & internal culture: Recognize team members, share wins, and celebrate milestones
Bailee Adams
Proven results in senior living
Senior living industry data shows:
Higher tour conversions from personalized videos
Fewer tour no-shows
Of communities say it increases occupancy
Of prospects want to receive personalized videos
Of prospects say it makes a positive difference
Of prospects believe communities not using personalized video are at a disadvantage
Why it works
People choose communities they trust. SalesMail builds that trust early through authentic, face-to-face communication that feels human from the first hello.
Personal connection
Prospects meet you, not your inbox
Ease of use
Record and send in seconds
Visibility
Track opens, views, and shares to see what resonates
Integration
Works seamlessly with your CRM and other platforms
Integrates with your existing tools
SalesMail fits right into your workflow.
We integrate with leading CRM and marketing platforms across senior living including ActiveDemand, Aline, Enquire, FURTHER, SiteStaff, Sherpa, and WelcomeHome. If you’re using Salesforce or HubSpot, we’ve got you covered too.
Real results from real people
See how teams across industries use SalesMail to connect personally, boost response rates, and close deals faster.
